AI-Powered EHR/EMR That Listens While You Care
Less charting. More patient care. SHIFANOW uses 99.99% accurate medical-grade Ambient AI to turn clinical conversations into intelligent documentation—while bringing EHR, AI SOAP notes, telehealth, e-prescribing, and POPIA-aligned workflows together in one smarter platform.
Everything Your Practice Needs, in One Platform
Core modules purpose-built for clinical workflows in South Africa — from triage and ambient clinical transcription through AI-assisted documentation, secure clinical reports, telehealth and payments.
AI SOAP Notes
Generate Subjective, Objective, Assessment & Plan notes with ICD-10 suggestions in under 8 seconds after every encounter.
OCR Patient Intake
Scan IDs and insurance cards from any camera; SHIFANOW auto-fills patient demographics with 99% accuracy in seconds.
Vitals & Triage
Weight, BP, temperature, oxygen, glucose and pain — with automatic BMI, alerts and Ambient Transcription AI that can begin capturing the clinical narrative during triage.
Ambient Transcription AI
Capture the clinical conversation naturally from triage through the provider encounter and transform it into a 99.99% accurate, medical-grade transcript that can feed structured notes and clinical reports. Provider review remains required before finalization.
e-Prescribing
Send prescriptions directly to pharmacies with drug-interaction checks, dosage guardrails, and refill workflows.
South African Electronic Payments
Support patient payments through South Africa-focused gateways such as Payfast by Network, Peach Payments, Ozow, Yoco Gateway and PayGate, with card, Pay by Bank / Instant EFT, QR and digital-wallet options where available. Auto-generate receipts and support configurable patient payment workflows.
Telehealth Visits
Encrypted telehealth video, secure chat and in-visit file sharing designed for privacy-conscious clinical workflows — no downloads required and browser-based.
Patient Portal
Patients self-book, self-pay, view results, and message providers 24/7 — reducing no-shows by up to 42%.
POPIA + Privacy Controls
Role-based access, audit trails, encryption and secure handling controls designed to support POPIA-aligned processing of patient information. HIPAA-oriented safeguards remain available for applicable workflows.
From Triage Conversation to Clinical Report
SHIFANOW Ambient Transcription AI is designed to reduce manual documentation by capturing clinical dialogue in context and turning it into a 99.99% accurate, medical-grade transcript across the patient journey.
Triage Capture
Begin ambient capture during intake and triage so symptoms, history, observations and patient concerns become part of the clinical narrative.
Encounter Transcription
Capture clinician-patient dialogue hands-free while preserving the natural flow of the consultation.
Clinical Structuring
Convert the transcript into structured documentation inputs for SOAP notes, assessments, plans, ICD-10 review and follow-up instructions.
Report Generation
Use the reviewed transcript to accelerate clinical reports and encounter summaries while keeping the clinician in control of final documentation.
Accuracy performance should be validated against the intended clinical environment, specialty, audio quality and deployment configuration. Clinical documentation must be reviewed and approved by an authorized healthcare professional before it becomes part of the final medical record.
Privacy-Focused EMR for South African Healthcare
SHIFANOW is designed to help clinics manage patient information with stronger privacy, access control and accountability across everyday clinical workflows.
POPIA-Aligned Data Handling
Support for purpose-based access, minimum-necessary use, controlled disclosure and secure handling of personal and special personal information.
Auditability & Accountability
Role-based access and activity logging help practices monitor access to patient information and strengthen operational accountability.
Security by Design
Encryption in transit and at rest, secure authentication patterns and configurable access controls help protect sensitive clinical data.
South Africa-Focused Workflows
Positioned for South African private practices, specialist clinics, multi-location groups and telehealth teams that need modern, secure clinical operations.
Patient Information Management
Centralize demographics, encounters, notes, documents and communications so teams can apply consistent information-management practices.
Configurable Governance
Use permission models, workflow controls and administrative settings to align the platform with your organisation's privacy and security procedures.
POPIA compliance depends on each organisation's implementation, policies, contracts and operating practices. SHIFANOW provides technology features designed to support those obligations.
From Signup to First Encounter in Hours
No lengthy implementations. No IT projects. Just plug in and see patients — the same day.
Book a Demo
30-minute live walkthrough tailored to your specialty and workflows.
Subscribe
Choose Starter, Growth, or Enterprise and configure your privacy, security and onboarding requirements.
Launch Instantly
Your workspace, providers, and templates go live the same day.
Capture to Report
Ambient AI captures the clinical conversation from triage through consultation, produces a medical-grade transcript, and helps generate structured SOAP notes and clinical reports for provider review.
Simple Plans. Same-Day Launch.
No free trial. Just a live demo — then subscribe and start seeing patients the same day. Privacy and security controls designed to support POPIA-aligned workflows, plus unlimited patients, are included on every plan.
Starter
For solo providers and small practices getting started.
- Unlimited patients
- AI SOAP notes (100/mo)
- Ambient Transcription AI
- OCR patient intake
- POPIA-aligned privacy controls
- HIPAA-oriented security safeguards
- Email support
Growth
For growing clinics that need telehealth and payments.
- Everything in Starter
- Unlimited AI SOAP notes
- Unlimited Ambient Transcription AI
- Telehealth + e-Rx
- South African payment gateways (Payfast / Peach Payments / Ozow / Yoco / PayGate)
- Priority chat support
- Email support
Enterprise
For multi-location groups and health systems.
- Everything in Growth ($249 USD/provider/mo)
- SSO / SAML
- Dedicated success manager
- Custom integrations
- On-premise option
🔒 Pricing shown in USD. Ask sales about South Africa billing options. No free trial. Personalized demo & fast launch.
Providers Love SHIFANOW
"SHIFANOW's AI SOAP notes give me back two hours every day. I actually leave the clinic on time now."
"OCR intake alone cut our front-desk time by 70%. Migration and go-live happened the same day."
"The telehealth + payments combo transformed our revenue. Denials dropped, collections went up."
Frequently Asked Questions
How does SHIFANOW support POPIA?
SHIFANOW includes privacy and security features designed to support POPIA-aligned healthcare workflows, including role-based access, auditability, encryption and controlled handling of patient information. Your organisation remains responsible for its own POPIA compliance programme, policies and legal obligations.
What is Ambient Transcription AI?
Ambient Transcription AI captures the clinical conversation without requiring the clinician to dictate each note. SHIFANOW is positioned to provide a 99.99% accurate, medical-grade transcript from triage through the clinical encounter and into report preparation. The clinician remains responsible for reviewing and approving final documentation.
Does SHIFANOW support HIPAA-oriented safeguards?
Yes. The platform includes encryption, access controls and other healthcare security capabilities designed to support HIPAA-oriented security practices where applicable.
Is there a free trial?
No free trial. We offer a personalized live demo — see the platform running in your specialty. Then subscribe and launch the same day.
How fast can we go live?
Starter and Growth plans launch the same day. Enterprise migrations typically go live in 7–14 days including data import and staff training.
How accurate are the AI SOAP notes?
Our clinical language model produces SOAP notes with 98%+ accuracy on structured encounters and automatically suggests ICD-10 codes for provider review.
What South African payment gateways can SHIFANOW support?
SHIFANOW is designed to support configurable electronic-payment integrations for South African clinics, including Payfast by Network, Peach Payments, Ozow, Yoco Gateway and PayGate. Depending on the selected gateway, patients can use cards, Pay by Bank / Instant EFT, QR payments, Apple Pay, Google Pay and other local payment methods. Merchant approval, settlement terms, fees and enabled payment methods are controlled by the selected payment provider.
Can you migrate from my current EMR?
Yes. We import records from major EMRs and our onboarding team handles migration, staff training, and go-live end-to-end.
Talk to Sales — No Free Trial, Just a Demo
Book a personalized 30-minute walkthrough focused on your South African clinical workflow, privacy requirements and implementation needs.